Last Updated: 27/08/2025
Welcome to Blueprint NXT. These Terms of Service ("Terms") govern your use of our website, services, and business relationship with Blueprint NXT ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms.
1. Acceptance of Terms
By accessing our website, requesting a consultation, or entering into a service agreement with Blueprint NXT, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our services.
2. Services Overview
Blueprint NXT provides the following professional services:
- Mobile Application Development: Native iOS and Android apps, cross-platform solutions
- Web Development: Responsive websites, web applications, e-commerce platforms
- Custom Software Solutions: Enterprise applications, CRM systems, tailored business software
- UI/UX Design Services: User interface design, user experience optimization
- API Development and Integration: Custom APIs, third-party system integrations
- Digital Transformation Consulting: Technology strategy, system modernization
- Maintenance and Support: Ongoing technical support and system maintenance
3. Service Agreements and Project Scope
Project Initiation:
- All projects begin with a detailed consultation and requirements analysis
- A formal Statement of Work (SOW) or project agreement will define scope, deliverables, timelines, and costs
- Changes to project scope require written approval and may affect timeline and budget
Project Deliverables:
- Deliverables will be specified in the project agreement
- All deliverables are subject to quality assurance and testing procedures
- Final delivery is contingent upon client approval and full payment
Timeline and Milestones:
- Project timelines are estimates based on defined scope and client collaboration
- Delays caused by client feedback, content provision, or scope changes may extend timelines
- We will communicate any potential delays promptly and work to minimize impact
4. Payment Terms and Pricing
Payment Structure:
- Project costs are outlined in the signed agreement or SOW
- Payment schedules typically follow milestone-based or phased payment structures
- A deposit (usually 25-50%) is required before project commencement
Payment Methods:
- We accept bank transfers, checks, and approved online payment methods
- International clients may be subject to additional payment processing fees
- All prices are quoted in Indian Rupees (INR) unless otherwise specified
Late Payments:
- Payments are due within 30 days of invoice date unless otherwise agreed
- Late payments may incur interest charges of 1.5% per month
- Services may be suspended for accounts more than 60 days overdue
Refund Policy:
- Refunds are handled on a case-by-case basis according to project agreements
- Work completed to date will be billed according to milestone achievements
- Deposits are generally non-refundable once project development begins
5. Intellectual Property Rights
Client Ownership:
- Upon full payment, clients retain ownership of custom-developed software and applications
- Clients own all content, data, and materials provided to Blueprint NXT
- Final deliverables become client property as specified in project agreements
Blueprint NXT Ownership:
- We retain ownership of pre-existing tools, frameworks, and methodologies
- General knowledge, techniques, and experience gained remain our property
- We reserve the right to use anonymized project data for case studies (with permission)
Third-Party Components:
- Projects may include third-party libraries, APIs, or open-source components
- Clients receive appropriate licenses for all included third-party components
- We ensure all third-party components are properly licensed for commercial use
Confidentiality:
- We maintain strict confidentiality of all client information and project details
- Non-disclosure agreements (NDAs) are available upon request
- Client information is not shared with unauthorized parties
6. Client Responsibilities
Information and Content:
- Clients must provide accurate, complete, and timely information
- Content, images, and materials must be provided in agreed formats and timelines
- Clients are responsible for obtaining necessary licenses for provided content
Feedback and Approvals:
- Timely feedback and approvals are essential for project success
- Extended delays in client responses may affect project timelines
- Clients must test and approve deliverables within specified timeframes
System Requirements:
- Clients are responsible for ensuring their systems meet technical requirements
- Hosting, domain registration, and third-party services are client responsibilities unless specified
- Clients must maintain appropriate backup and security measures
7. Warranties and Disclaimers
Service Warranty:
- We warrant that our services will be performed in a professional and workmanlike manner
- We provide bug fixes and corrections for 90 days after final delivery
- Major functionality issues will be addressed at no additional cost
Disclaimer of Warranties:
- Services are provided "as is" without additional warranties beyond those specified
- We do not guarantee specific performance metrics, search rankings, or business outcomes
- Third-party service availability and performance are not warranted by Blueprint NXT
Limitation of Liability:
- Our liability is limited to the total amount paid for the specific project
- We are not liable for indirect, consequential, or incidental damages
- Force majeure events excuse performance delays beyond our control
8. Website Usage and Conduct
Acceptable Use:
- Our website is for informational and business communication purposes
- Users must not engage in illegal, harmful, or disruptive activities
- Automated data collection or website scraping is prohibited
User Accounts:
- Client portal access requires accurate registration information
- Users are responsible for maintaining account security
- Suspected unauthorized access should be reported immediately
Content Submission:
- Users may submit inquiries, project details, and feedback through our website
- Submitted content must not violate applicable laws or third-party rights
- We reserve the right to remove inappropriate content
9. Termination
Project Termination:
- Either party may terminate projects with written notice
- Termination fees and final payments will be calculated based on work completed
- All deliverables completed to termination date remain client property upon payment
Service Suspension:
- We may suspend services for non-payment or breach of terms
- Clients will be notified of suspension and given opportunity to remedy issues
- Data and project materials will be retained for 90 days after suspension
10. Support and Maintenance
Post-Launch Support:
- Complimentary support is provided for 90 days after project completion
- Support includes bug fixes, minor adjustments, and technical assistance
- Additional support and maintenance packages are available
Maintenance Services:
- Ongoing maintenance contracts are available for continued support
- Maintenance includes updates, security patches, and performance optimization
- Emergency support is available for critical issues
11. Privacy and Data Protection
- Client data is handled according to our Privacy Policy
- We implement industry-standard security measures
- Data breaches will be reported according to applicable regulations
- Clients retain ownership and control of their data
12. Dispute Resolution
Informal Resolution:
- We encourage informal discussion to resolve any disputes
- Good faith negotiations should be attempted before formal proceedings
- Project managers and senior management are available for dispute resolution
Formal Dispute Resolution:
- Unresolved disputes will be subject to binding arbitration
- Arbitration will be conducted in [Your Jurisdiction] under local arbitration rules
- Each party bears their own legal costs unless otherwise determined
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any legal disputes will be resolved in the courts of [Your Jurisdiction]. If any provision is found unenforceable, the remaining terms continue in full effect.
14. Modifications and Updates
We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through:
- Email notifications to active clients
- Website notifications and updated posting dates
- Direct communication for ongoing projects
15. Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or other unforeseeable events.
16. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, along with signed project agreements and our Privacy Policy, constitute the entire agreement between Blueprint NXT and the client, superseding all prior negotiations and agreements.
18. Contact Information
For questions regarding these Terms of Service, please contact us:
Blueprint NXT Legal Department
- Email: legal@blueprintnxt.com
- Phone: +91 79901 49982
- Address: A2-19/20, Ground Floor, Bhagwati Industrial, Nr. Navin Fluorine Colony, Surat, 395023 India
- Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
19. Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms are effective as of the date of your first use of our services or website.
Blueprint NXT is committed to providing exceptional service while maintaining clear, fair, and professional business relationships. These terms protect both our clients and our company while ensuring successful project outcomes.
Service Level Agreement (SLA)
Performance Standards:
- 99.5% uptime for hosted applications during business hours
- Response time within 24 hours for support requests
- Project milestone delivery within agreed timeframes
Cancellation Policy
Project Cancellation:
- 48-hour notice required for consultation cancellations
- Projects may be cancelled with payment for completed work
- Cancellation fees may apply based on project stage
This comprehensive Terms of Service document establishes clear expectations, protects both parties, and demonstrates Blueprint NXT's professionalism and commitment to transparent business practices.